Incident Manager

Lisbon - Portugal May, 9th 2023
Incident Manager
IT Management

Job Description

We are looking for an Incident Manager to integrate a project in the retail sector, with the following responsibilities:

  • Responsible for planning and coordinating all necessary activities
  • Execution, monitoring and communication of all incident processes
  • Fix the drift of a process for your particular division/department
  • Responsible for communicating with the incident process owner
  • Point of contact for all serious incidents


  • Professional experience with ITIL
  • Ability to solve complex problems

INTEGER exists because we believe in people, talent, and technology. Our mission is to create the right teams for each technological project, opening doors for reference companies. We promote a participative and inclusive culture, where everyone is recognized for their talent. If you identify with this and feel you have what it takes for this position, don’t hesitate to apply.

Nuno Campos

Talent Acquisition

If you are interested in this position and want to know a little better the context of the project or talk to the person who will accompany you throughout the recruitment process, get in touch:

Company Benefits
  • Health Insurance
  • Free Training & Courses
  • Career Progression
  • Personalized Monitoring
  • Events and Partnerships

Our latest IT Management Openings

Project Manager
IT Management
Tech Lead
IT Management