
Lisbon, Remote - Portugal March, 18th 2025
Senior Defect Manager
Job Description
We are looking for a Senior Defect Manager for a project on hybrid basis in Lisbon.
Requirements:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 5+ years in defect management roles, with a strong focus on multi-platform environments.
- Proficient in Jira (custom workflows, dashboards, advanced reporting, and optimization).
- Experience with defect reporting, root cause analysis (RCA), and process improvement tools.
- Strong understanding of Software Development Life Cycles (SDLC) and testing methodologies.
- Hands-on experience managing defects across Set-Top Boxes (STB), SmartTVs, Mobile, and Web applications (highly desirable).
- Ability to analyze large defect datasets and transform them into actionable quality insights.
- Experience in defining, optimizing, and scaling defect management processes to meet high-quality assurance standards.
- Strong analytical skills with the ability to identify risks and drive root cause resolutions.
- Excellent communication skills, with the ability to facilitate discussions between technical teams, business stakeholders, and external clients.
- Fluent in English, both written and spoken.
- Certifications: ISTQB or similar certification is a plus.
INTEGER exists because we believe in people, talent, and technology. Our mission is to create the right teams for each technological project, opening doors for reference companies. We promote a participative and inclusive culture, where everyone is recognized for their talent. If you identify with this and feel you have what it takes for this position, don’t hesitate to apply.

Beatriz Pereira
Talent Acquisition
If you are interested in this position and want to know a little better the context of the project or talk to the person who will accompany you throughout the recruitment process, get in touch:
Company Benefits
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Health Insurance
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Free Training & Courses
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Career Progression
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Personalized Monitoring
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Events and Partnerships