Lisbon, Remote - Portugal January, 29th 2026
Service Desk (2nd line)
IT Infrastructure
Job Description
We are looking for a Service Desk (2nd line) for a project on a hybrid basis in Lisbon.
Requirements:
- High school diploma or equivalent (essential)
- +5 years of experience in technical support (2nd line) – complex incidents requiring advanced knowledge
- In-depth technical knowledge of systems, networks, and cloud
- Experience with ITSM tools (essential)
- Fluent English (essential)
- Availability to work rotating shifts (24×7).
INTEGER exists because we believe in people, talent, and technology. Our mission is to create the right teams for each technology project, opening doors at leading companies. We promote a participatory and inclusive culture, where everyone is recognized for their talent. If you identify with this and feel you have what it takes for this position, be sure to apply.
Bruno Carvalho
Talent Acquisition Specialist
If you are interested in this position and want to know a little better the context of the project or talk to the person who will accompany you throughout the recruitment process, get in touch:
Company Benefits
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Health Insurance
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Free Training & Courses
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Career Progression
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Personalized Monitoring
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Events and Partnerships
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