Lisbon - Portugal April, 29th 2026
Helpdesk (1st Line)
IT Infrastructure
Job Description
We are looking for a Helpdesk (1st Line) for a project on a hybrid basis in Lisbon.
Requirements:
- +5 years of experience in diagnosing and resolving 1st line incidents
- Experience in meeting SLAs
- Experience in supporting and maintaining products such as DCS, Trade Innovation, Finastra, SAS AML, etc.
- Experience in Digital Channel Management with eCommerce or digital banking
- Experience with Jira
At INTEGER, we believe in people, talent, and technology. Our mission is to build the right teams for each technological project, opening doors to opportunities within leading companies. We foster a participative and inclusive culture where everyone is recognized for their talent. If this sounds like you and you believe you have what it takes for this role, don’t hesitate to apply.
Bruno Carvalho
Talent Acquisition Specialist
If you are interested in this position and want to know a little better the context of the project or talk to the person who will accompany you throughout the recruitment process, get in touch:
Company Benefits
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Health Insurance
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Free Training & Courses
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Career Progression
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Personalized Monitoring
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Events and Partnerships
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